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<aside> An AI-powered operating system that automates print order queuing to improve efficiency and customer satisfaction.

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Problem

Growth hit a wall—operations couldn’t keep up with demand. Operators spent too much time switching between tools and chasing down job details, creating delays and inefficiencies at scale.

Solution

A central hub for production that removes guesswork about what to do next, automates repetitive tasks, and minimizes context switching.

Key Features

Objectives

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Here’s a real-world WIP Prototype

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Prototyped version of the Print Command Center (created in v0)

Prototyped version of the Print Command Center (created in v0)

Centralized Command Center

Operators are expected to manage high-throughput production using fragmented tools not designed for how they work. They rely on memory, manual handoffs, and context switching—resulting in slow output, more errors, and burned-out staff.

With demand growing and high turnover, scaling operations was the bottleneck for unlocking business growth.

Background

Printivity is an ecommerce printing company, with sales growing faster than operations can support. As the operations team struggles to hit customer deadlines, customer satisfaction took a hit.

New, proposed dashboard that helps print operators manage orders, view relevant information, and view machine status.

New, proposed dashboard that helps print operators manage orders, view relevant information, and view machine status.

Old, existing dashboard that operators currently use to plan shifts and print orders.

Old, existing dashboard that operators currently use to plan shifts and print orders.

Print operators couldn’t keep up with demand.

Printivity print operators on a normal shift.

Printivity print operators on a normal shift.